River Exe CafE Ltd Privacy Policy



At River Exe Cafe Ltd, we are always committed to maintaining the trust of our customers and website visitors. We will never use your data for anything else or sell, rent or trade your data with other businesses.


We want to ensure that you know exactly how we use your data so please have a read of our Privacy Policy below that will go through everything in greater detail.


This Privacy Notice explains how River Exe Cafe Ltd uses and protects any information that you give to us when you use our website, or contact us via email or phone.


River Exe Cafe Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website or contacting us, then you can be assured that it will only be used in accordance with this privacy statement.


River Exe Cafe Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 01/06/2018.





When you make a booking with River Exe Cafe Ltd via phone we collect information to secure the booking, to provide you with confirmation of your booking and in case we need to contact you regarding your booking. This information is stored on the online booking system ‘OpenTable’. Please refer to their terms and conditions at or for their privacy policy at for more information on how your records are stored.


If you email us to make a booking or an enquiry, your email will be stored in our email archives in case there is any need to refer back to any previous communication.


If you text us to make a booking or an enquiry, your text will be stored in case there is any need to refer back to any previous communication.


Information regarding certain bookings will also be stored on our Google Calendar – in this instance only customer name and booking details are held in order to manage larger group bookings.


All information stored electronically is password protected and only accessible by authorised personnel.


If you have asked to be added to our cancellation list we will store your name and contact telephone details in our diary so that we can contact you in the event of a cancellation. This information will also be stored securely.




Online Shop Purchases


When you purchase an item or a voucher from our online shop, we hold details of your purchase including name, address, telephone number and email address. We hold this information in case of any problems arising with your purchase. All information is stored securely and only accessible by relevant personnel.


Social Media Communication


We may use an external agency to monitor our social media communication. They will follow strict GDPR procedures in-line with the relevant social media platform they are monitoring.


If you wish to know more about the agencies we may be using please email us at info@riverexecafe.com.





We do not use customer details for any marketing communication. We will never sell or trade your information with any other companies.



Data From Other Third Parties


River Exe Cafe Ltd does not receive information from third party companies in relation to personal data.



Who We May Share Information With


We may, on occasion, share our customers’ information with other companies outsourced to manage customer enquiries via social media or otherwise.

These companies may receive name, telephone number and/or email address in relation to an existing, potential or previous bookings.


If you wish to know more about the agencies we may be using please email us at info@riverexecafe.com.








We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



Controlling Your Personal Information


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.

We will not sell, distribute or lease your personal information to third parties.



Access To Your Personal Information


You are entitled to view, amend, or delete the personal information that we hold. Email your request to the below address.


Changes To This Privacy Notice


We always hope to keep your data as secure as possible at River Exe Cafe Ltd and to ensure that you know exactly what we do with your information. Because of this, we will review our Privacy Notice every 6 months.

This Privacy Notice was last reviewed on 25/03/2019.



Contact Us


By email:      info@riverexecafe.com


By post:         River Exe Cafe

                        Unit 1

                        The Point



                        EX8 1FE

call us: 07761 116 103

River Exe Cafe